FAQs

Can you do a Custom Chart?...No - But here is why that is a good thing!

We are map geeks, so the process we take to create our charts is very time intensive, sometimes with 20+ revisions. This creates not only a piece of art, but also a highly accurate representation. Some of our charts take $2,000+ to make the laser files, this is why our charts are by far the most detailed in the market. Because of this, it is not cost effective to make one piece.

The proof is easy to see, just zoom in! We encourage you to visually zoom in on our charts, you will enjoy the wood grain and engraved details. If you are to compare our charts with other makers you will find we cut more shoreline detail, more & thinner depth contour lines where needed, islands and roads with names etc.....We feel that is why you're buying a chart...right? the fact that we have our own frame factory is another reason we have the best wood charts in the market.

If we make the chart you want, you can rest assured it is the most detailed for the money! Feel free to email us to see if your area is currently in our next batch! If you can wait for our chart it will be more accurate & at the best value.

How fast do orders ship?
Your buying direct from the creators so we can get it out of our facility at great speed, usually the same day! All charts ship from the USA, usually by Fedex!! We'll send you tracking information when we ship.
Lower 48: 2-6 days in transit before it lands on your doorstep.(except when ordering on a friday afternoon)
AK/HI: 6-12 days via USPS.
Canada: 6-12 days via USPS.

What are shipping rates?

All orders SHIP FREE within the continental U.S.

All orders shipped to Alaska, Hawaii, and Canada are $25.

All orders under $60 ship for $8.99 within the continental U.S.

I'm buying a gift, how does that work?
We don't include payment information in any of our shipments (we save that for our order confirmation email) so rest easy, your gift will be discreet even if you never tell us it's being gifted!

Why are the charts different shapes?

Each coast line / lake has a scope that is unique to the area. Lake Champlain, US Virgin Islands, Longboat Key etc.... wouldn't look half as cool on a 24" x 30" scope because they are so long & narrow. ( We would need to zoom out and lose all the detail to make it fit ). We can zoom in for tremendous detail because we hand craft our own frames to the size needed to best show the geography!

What if my chart has an issue?
We take great pride in our charts, if there is ever any problem please contact us
immediately at mecustomerserv@gmail.com

 

Wholesale Inquiries: Our products sell fast! Give us a shout to see if your store my be a good fit. We are always looking for Brick & Mortar stores in ( or near by) the map locations we make & we like to keep distance between resellers! We keep stock in every map in order to ship to you quickly!! No waiting for 4-6 weeks!!! We DO NOT do custom charts because we are known for accuracy and high detail, but if you need a lake/shoreline we might make it if there is significant need.(never any extra costs).... Our best selling point:) We drop ship right to your customers door so you don't have to carry inventory, this allows you to sell every map we make!.... It would be hard to carry 300+ maps :) Professional pics of all of our maps are available for you to use in store or on the web.

 contact us  mecustomerserv@gmail.com